Restaurant Supervisor

Riverside Cafe, Trentham Gardens

Job Description

We are looking for a Full-time Supervisor to join our team and front of house team with immediate effect.
You will be responsible for delivering a positively smooth customer experience; from a friendly smile the minute the customer walks through the door, to a warm goodbye the moment they leave, and everything in between.

MAIN PURPOSE OF JOB:
To supervise and run operations of the Riverside.
To take all orders from guests, have substantial F&B knowledge in order to upsell and describe menu items, handle complaints and be person responsible in absence of senior managers.

Duties

  • To prepare the weekly rotas, ensuring adequate staffing of the restaurant at all times
  • To supervise and assist the restaurant staff on a daily basis
  • To assist with processing, the daily cash sheets in conjunction with other supervisors and managers
  • To assist in the planning and co-ordinating food menus with the management team
  • To take food orders from all guests
  • To be duty manager on rotation basis (role shared with other supervisors and senior managers.)

Stock control

  • Working with other supervisors to coordinate all aspects of stock deliveries and keep accurate and up to date records.
  • To regularly liaise with other supervisors to ensure the monthly accounts are accurate and the receipt and administration of all deliveries are up to date.
  • To administer and maintain, with the F&B Manager, the stock control system
  • To be responsible for the stock storage areas, ensuring they are secure, neat and clean at all times.
  • To liaise with the other managers to ensure tight stock control and budgeted margins are achieved.
  • To assist with weekly ordering so as to ensure that stock levels are maintained and any special order for functions etc are placed in a timely manner.

Front of house

  • To meet and greet all customers where possible
  • To advise customers on all F&B choices and ensure the restaurant staff have similar product knowledge
  • To assist with the training of Restaurant staff including holding annual performance reviews
  • To assist with maintaining high standards of quality control, hygiene, and health and safety throughout Riverside
  • To support other supervisors and colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure customer expectations are met.
  • Ensure Riverside team are always well groomed and smart ready for work.

If you are the person to help drive the business forward by creating a memorable customer experience, please submit your CV and a covering email.

Location: Riverside Diner, Trentham Gardens
Hours: Full Time, Weekends Essential.

Required experience:

  • Restaurant Supervisor: 1 year

Kitchen Assistant

Riverside Cafe, Trentham Gardens
Eastern Express, Alton Towers

Job Description

  • Are you passionate about producing great food that you can be proud of?
  • Have you got a good eye for detail and are you able to work under pressure?
  • Are you able to multi task and still complete jobs to a high standard?

We are looking for a Kitchen Assistant to join our team. To assist in all catering aspects, menu development, a cost effective food service, and stock control. The role will also involve catering for occasional special events. Hard working, flexible, reliable and the ability to work in a team is essential.

Responsibilities
Reporting into the Supervisor, responsibilities will include:

  • Responsibilities include food preparation, cooking food, washing dishes and cleaning of the kitchen area.
  • Present and advise on menu choices
  • General cleaning duties
  • Follow Health and Safety and food safety procedures.
  • To be responsible for the stock storage areas, ensuring they are secure, neat and clean at all times.

Knowledge

  • Health and safety procedures including control of substances Hazardous to health (COSHH).
  • Basic food safety knowledge.
  • Safe use of knives and kitchen equipment.
  • Knowledge of Epos system for drinks and food orders.
  • Knowledge of different foods and ingredients.
  • Understanding of health and safety procedures.
  • Level 2 Food safety preferred but not essential.

Skills

  • Outgoing, friendly and approachable personality, good and clear communication
  • Ability to work as part of a team and individually.
  • Ability to work in a pressured environment.
  • Ability to organise time and prioritise activities.
  • Strong interpersonal and empathy skills.
  • Flexibility.

Please email a copy of your up to date C.V – Aneesa.siddique@thornburyhall.co.uk or alternatively telephone 01538 750831 for an interview.

Food and Beverage Assistant

Eastern Express, Alton Towers

Job Description

An exciting new opportunity has arisen to join the Eastern Express team at Alton Towers theme park in Staffordshire!

Hours: Part Time and Full Time; various hours available. Must work weekends. Essential.

Responsibilities:
Reporting into the Supervisor, responsibilities will include

  • To provide front of house service, greeting and serving customers.
  • Keep the front of the restaurant clean and hygienic and report concerns to line manager.
  • Present and advise on menu choices, ensuring that the specials for the day are offered and taking food and beverage orders from customers.
  • General cleaning duties
  • Serve food and beverages to customers, ensuring that they are enjoying their meals and do not have any further requirements.
  • Follow Health and Safety and food safety procedures.

Knowledge

  • Health and safety procedures including control of substances Hazardous to health (COSHH). Basic food safety knowledge.
  • Safe use of knives and kitchen equipment.
  • Knowledge of Epos system for drinks and food orders.
  • Knowledge of different foods and ingredients.
  • Understanding of health and safety procedures.
  • Level 2 Food safety preferred but not essential.

Skills

  • Outgoing, friendly and approachable personality.
  • Good and clear communication
  • Ability to work as part of a team and individually.
  • Ability to work in a pressured environment.
  • Ability to organise time and prioritise activities.
  • Strong interpersonal and empathy skills.